Introduction

We are seeking a proven sales leader with a passion for building, mentoring, and scaling high-performing sales teams and client accounts. If you thrive on setting strategy, optimizing processes, and driving significant revenue growth in a dynamic remote environment, you belong with us.

This is one of the highest leverage roles in our business, directly responsible for the strategy, management, and execution that scales our clients' success across a portfolio of 6 to 9 accounts. As Sales Director, you will oversee our sales functions, ensuring teams are trained, motivated, and equipped to deliver world-class results. A deep understanding of our sales process, tech stack, and management principles is critical for effective supervision, even when delegating tasks.

This full-time remote position offers a $4,000 Base Salary + Commissions, with uncapped earning potential that scales directly with the performance and growth of the accounts and teams you manage. Your Average income will be between $9,000 - $15, 000 monthly with top performers seeking $20, 000 or more ( No limit/cap will be placed on income).

Roles & Responsibilities

I. Leadership & Development of Sales Development Representatives (SDRs)

• Oversee and optimize SDR performance: Ensure SDRs have well-curated smartlists to work from and consistently follow KPIs for lead generation and qualification.
• Drive SDR skill development: Conduct regular team meetings (e.g., daily POD meetings) to provide broad sales process training and reinforce best practices relevant to outbound prospecting.
• Manage SDR performance: Track, review, and intervene on individual SDR performance, implementing and overseeing performance improvement plans in collaboration with Team Leads.
• Ensure quality of initial client contact: Provide quality control oversight for SDRs' adherence to SOPs and appropriate program pitching.
• Report on SDR effectiveness: Provide direct reports to the COO and CSO on the overall performance and strategic trajectory of the SDR teams.

II. Empowerment & Oversight of Account Managers

• Mentor and empower Account Managers: Provide direct support, supervision, and professional development through regular 1-on-1 meetings.
• Ensure client satisfaction standards: Oversee Account Managers' adherence to Fenix's processes and standards for client service excellence.
• Drive client growth through AMs: Collaborate on deal placement decisions for Account Managers and review their performance metrics (e.g., numbers, ClickUp utilization) to optimize client retention and growth.
• Report on Account Manager performance: Provide direct reports to the COO on the performance and leadership development of the Account Management team.

III. Cultivating Leadership of Team Leaders

• Support, supervise, and manage Team Leads: Empowering them to effectively lead and develop their own sales or account management teams.
• Review Team Lead performance: Conduct regular meetings to align strategies, review their team's performance metrics, and provide guidance on their coaching calls and 1-on-1s with their direct reports.
• Report on Team Lead effectiveness: Provide direct reports to the COO on the performance and leadership development of individual Team Leads.

IV. Strategic Client Management & Scaling

• Oversee Client Onboarding: Supervise the entire client onboarding process, ensuring a seamless transition and strong foundation for new partnerships.
• Drive client growth strategy: Attend high-level client meetings to provide strategic consultation, identify new opportunities, and bring forward innovative strategies for client scaling (e.g., reviewing client funnels, lead generation, social strategies).
• Set & monitor client goals: Establish clear monthly and quarterly growth goals for client accounts in collaboration with Account Managers and Team Leads.
• Identify & solve bottlenecks: Proactively identify and resolve any obstacles hindering client scaling, coordinating resources as needed.
• Lead large client projects: Organize, delegate, and oversee significant client projects (e.g., major onboarding phases, new service rollouts, live events).
• Report on client performance: Provide direct reports to the COO and CEO on the overall performance and strategic status of clients.

V. Sales Operations & Quality Assurance

• Ensure optimal manpower: Manage sales rep requests and ensure appropriate manpower allocation on client accounts as deals scale and onboard.
• Maintain sales quality: Verify that sales reps are following SOPs and pitching client programs appropriately.
• Collaborate on performance improvement: Work with Team Leads on performance reviews for sales reps not meeting KPIs, crafting and implementing effective game plans.
• Ensure SDR efficiency: Verify that SDRs have well-curated smartlists to work from and are consistently following KPIs.‍
• ‍Utilize performance data: Actively use performance data and feedback from Team Leads to address issues with sales reps not meeting KPIs or following SOPs, ensuring prompt intervention and accurate reporting up the chain.